Our reviews.

I had the best experience working with Basia for my June wedding. Basia took the time to get to know everyone and perfected each unique hairstyle. My entire bridal party and my hair looked stunning on my wedding day. She is sweet, easy going, and very professional. Overall, if someone is looking for a stylist for their special day I would recommend Vivid Hair Salon & Spa. They will make you feel beautiful on your special day.

‍Megan Verteramo

"I was very pleased with the level of attention I and my hair received. Everyone was very pleasant, the atmosphere was relaxed and welcoming, and the prices were reasonable. I plan on returning." Megan Hill on 2017-01-03

"Jamie did a great job with my anti aging facial! I felt so relaxed and comfortable! Also, I have a nice glow as well! Thanks Jamie!" Anon on 2016-11-20

"It was fate that I met Basia and found Vivid Salon. Her honesty and talent is superior to any other stylist that I have had work on my hair. Basia fixed my hair and had a very tough color correction to fix from a different salon I used to go to. She was able to fix my hair flawlessly. Basia has ramped up my confidence with my hair and color and I get compliments all the time because everyone loves the color and cut. I can't imagine having anyone else work on my hair. She is the real deal and cares about her customers more than any other stylists I have ever come across." Lynn Pezzolesi on 2016-11-18

"I felt like a movie star, it was all about me (I felt like I was totally pampered)." Karen Stanton on 2016-10-17

"Great staff! Nice environment! Basia, the owner was so nice and welcoming. She cut my hair and styled it so beautifully! I am very happy with my first visit and will be returning." Rebecca Hill on 2016-09-02

"I would absolutely recommend Vivid. My hair was severely damaged at the last salon I went to, more than 1/2 my hair was burnt off and I was left with a "chemical cut". I went to Vivid on a recommendation of a friend and I was not disappointed. My hair will take some time to fully come back, but I was able to get a cut that I was happy with while still maintaining some length. I also got help with fixing the color (which was bad as well). It's still a work in progress, but I'm so much happier already. I was miserable when I walked in and wouldn't wear my hair any other way than in a bun, but now I feel good having my hair down, which is a big accomplishment from the way it was!" Lee Apualatl on 2016-08-18

"I love going to Vivid, I always get pampered when I go. The staff is so nice and make you feel welcome. Love you all. I recommend Vivid in Westfield whenever I hear someone looking for a hair salon. A friend of mine recently went and loved it." Elizabeth Jenney on 2016-08-14

"Loved the people and atmosphere. Frances. Did a wonderful job and took her time with me. I will be returning. And would recommend vivid to my friends and family." Jean aspinall on 2016-08-03

"Basia is amazing. I walked into her salon unsure about a hairstyle and left feeling great and happy. Basis is patient, professional and kind. You can tell she loves what she does and is dedicated to providing the best experience possible. Relaxed and comfortable with sophistication." Anon on 2016-08-03

"So happy with my hair color and trim. My hair looks and feels healthy again. I always leave Vivid smiling & feeling confident. Barbara did an amazing job with my color. The entire staff is friendly and fun!!" Carrie Gwozdzik on 2016-07-26

"Frances gave me the most amazing hair, I have never been more happy with the attention I received from a stylist and the hair as well!"  Anon on 2016-07-20

"I have never received such great customer service in any other hair salon! The receptionist was a sweetheart. Jena was just awesome . Her results were exactly what I wanted, she did an amazing job! I finally found my new hairstylist ! Keep up the great job!!" Helen Pino-ortega on 2016-07-14

"Everyone at Vivid is so nice and upbeat. I have been seeing Jena for about 6 months, and will never go anywhere else after finding her! She has an amazing eye for color and is super sweet and talented!" Carrie Moon on 2016-07-10

"Vivid hair salon by far is the best I've been at. Very friendly very personable and always deliver great cuts and color. Love the girls and the results they have been giving me. Very satisfied customer and highly recommend this salon" Anna Kutergin on 2016-06-16

"I was recommended by my friend to Basia, absolutely love my hair, the highlights and cut are incredible exactly what I wanted even feel a little younger!!!! Basia took the time to ask what I wanted and began her visionary magic, I will definitely recommend Basia at Vivid Hair Salon to my family and friends!!!!!" Christy Bragg on 2016-06-15

"From just buying product to having my hair done by jena the customer service is amazing! Not any is jena AMAZING! She remembers exactly what products I bought 3 weeks ago without even looking on the computer! Absolutely love her and the staff @ vivid" Sarah Diroma on 2016-05-11

"I love vivid hair salon and spa. i literally could not be happier with my hair. Chiara dyed and cut my hair. she is amazing, she made my laugh she really listened to what i wanted and gave me information and options without being pushy. she was wonderful and i will be going to her from now on." MaryBeth Kuta on 2016-04-12

"Jena did an amazing job! My hair was very dry and damaged when I came in, it is starting to look soooo much better and feel soft again. I have my follow up this Wednesday b4 my vacation. I have received many compliments and tell everyone to come to vivid and it's worth every penny for the service." Sarah Diroma on 2016-04-11

"I absolutely love my new extensions. Francis recommended I mix a lighter color in for highlights. I'm so happy with the subtle change. Bababra also suggested a Keratin treatment on my natural hair. This was genius!!! It made such a difference. The staff as usual superseded my expectations!!!! My new extensions are amazing & I'm so happy:)" Carrie Gwozdzik on 2016-04-03

"Jena is an incredible stylist. She is always impressing me with her color techniques, and always manages to find the formula that works perfect on my hair for a natural look. I always leave Vivid with a smile on my face and feeling beautiful, excited for my next visit." Cassie Hawk on 2016-03-24

"The staff is very professional and they take time to teach you how to style and take care of your hair. They put care into everything they do. I had very damaged and thin hair the first time I went and after going there my hair is stronger and fuller than ever." Anon on 2016-03-23

"My facial was wonderful!!!!!!!!!!! Jamie always makes me feel so relaxed and refreshed when I leave. I highly recommend her if you are looking to be pampered!" Linda Gouin on 2016-03-18

"My hair is damaged and hard to keep healthy do to my multiple sclerosis. Jena not only made me feel like we have already been friends, she did an amazing job on my hair! It feels so much better and looks great! My husband is very happy! She also didn't just say ok and do what I wanted, she explained what we should do and kinda take baby steps to get to the blonde highlights I like. She wanted to surprise me also with my cut and I let her. She did a great job and stuck with pictures that I showed her I had in the past. She even wants me to come back Thursday 3/17 just to brighten 1 or 2 highlights that she isn't happy with and still wants to c me b4 my honeymoon to Jamaica in april to make sure it's perfect!" Sarah Diroma on 2016-03-12

"Frances is amazing! I always feel like a new person walking out if there! She takes her time to make sure ever strand of hair is perfect! I love my chunky highlights, my extensions, I just couldn't live without her!" Lauren cassidy on 2016-03-05

"I had an excellent experience. Love my haircut and love Basia and although I can't remember the young lady at the desk, she was so nice offered me coffee and was just very pleasant." Dawn Mc elwey on 2016-01-22

"My experience at Vivid Hair Salon was wonderful as usual!! Rose does my hair and I am always happy with my look. Jamie does my facials and she always makes me feel so relaxed and my skin looks amazing! I wouldn't dream of going anywhere else but Vivid when I want to look and feel my best!" Linda Gouin on 2016-01-19

"Always a great experience! Everyone is friendly and you always feel so welcomed. Lovely setting and all the hair stylist's are well qualified. I always am very happy with everything and my hair looks amazing!" Jennifer Wilson on 2016-01-10

"The ladies are all wonderful! I have tried other places before going to vivid and this place is by far my favorite. I highly recommend it!" Lucy Tosado on 2016-01-10

"I brought my daughter in for a haircut with Rose. My daughter's hair looks so cute every time and we always get a lot of compliments on it. Rose and all the staff are so good with kids too." Amanda rosinski on 2015-12-16

"Love my hair cut! Thank you Basia for making me feel fabulous! I've been coming to Vivid for many years and it's always a great experience. If you are looking for a fabulous place, friendly atmosphere and talented stylists Vivid is the place for you." Teresa Kubacka on 2015-11-22

"This was my second visit to Vivid and if possible, I was even more pleased with the results. On this visit I told Basia that she could do whatever she wanted with my hair, and she did!!! She immediately turned me away from the mirror and started her magic; I received highlights and a super cut and when I saw the before & after photos, I was amazed at the difference. I've already booked my next three appointments to get me through the holidays and I look forward to seeing what comes next!! Thank you for a wonderful experience and great hair!!" Catherine Hannum on 2015-11-01

"Very upbeat and tastefully decorated salon. Nice staff. Short wait....in and out quickly but a little slower pace might have been nice after a long week at work. Great to see a booming business in Westfield for someone living a dream. My husband liked my new do so that"s a plus. Next appointment is scheduled." Donna seymour on 2015-10-30

"I had the greatest experience at Vivid Salon. Basia was AMAZING!! She never made me feel like I was taking too long to decide what I should get done and also spent a lot of time with me to help me get exactly what I wanted. I couldn't have been happier. I love that she did before and after pics and also that she didn't let me do too much to my hair, knowing that I had an important event to attend in just days. Not to mention, she fit me in when she was booked because she knew I had this event. The staff is so very friendly and accommodating as well. The facility was not only neat and tidy, but attractively decorated. I can't say enough, I love it at Vivid Salon. Thank you Stacey for the referral, it was a home run!!!" Mary Jo Thies on 2015-10-09

"Very pleased with my first visit to Vivid. "B" and her staff were professional and before any services were even started, "B" took the time to discuss my hair, my lifestyle and my preferences. Congratulations on your ten year anniversary-your salon is outstanding in both services provided, customer service and overall experience. I'll be back!!" Catherine Hannum on 2015-09-23

"Friendly, relaxed stmosphere. Stylists were educated and informed. Were helpful with advice on both color and cut. Will be returning." Gina McGinn on 2015-08-04

"Basia always asks how I liked my previous cut and color (I am consistently well satisfied). I am very fussy, but she always meets my expectations with kindness, patience, and professional expertise. Thank you, Basia, for being you and being the best hair care professional anyone can ask for." Elena Martin on 2015-07-31

"Basia is great. She made a special accommodation for my last minute schedule change. She is very accommodating. She always make me feel special when I am there." Maria Sullivan on 2015-07-26

"I have been going to Vivid for 8 years and it is a great salon atmosphere. The girls are super nice and always do a fabulous job. I tell them what I'm looking for and they go above and beyond every time." Angie O'Connor on 2015-06-19

"I absolutely love my new hairstyle that Rose has given me!!! I've had so many compliments from everyone about it that I make sure I tell them about Vivid Hair Salon. I will never go anywhere else. This was my first visit there and I felt so welcome and the attention I received was exactly what I was looking for from Rose. We discussed what my needs and wants were and she gave me something that I have never been happier about. I highly recommend Vivid Hair Salon to anyone looking for a new place to go. You won't regret your visit...I promise!!!" Linda Gouin on 2015-06-12

"Great staff! Convenient location! Came here to get my Great Lengths hair extensions done for the first time, and although I've only had them in for a few days, i love them already! The owner was very friendly. She came in on her day off to do my hair. I felt at ease the whole time! I thought i would need a book to help me kill time (since the process is a few hours) but I ended up talking with Basia the entire time. Great service! I was also provided with complimentary hair products to care for my hair, which I greatly appreciated. Overall, I would definitely recommend this salon!" Jennifer Yanyuk on 2015-05-05

"I believe your staff is very involved and cares for each customer individually. I know myself that Jackie has made an amazing difference in the care of my hair. She has also taught me how to manage my hair since I didn't know anything about styling curly hair. I appreciate everything she has taught me." Kerry Walts on 2015-04-08

"I haven't ever felt so welcome at a salon. These ladies are gifted, professional, and sweet. :)" Crystal Miller on 2015-04-03

"I just had extensions done for the third time with Rose. She is amazing! I thoroughly enjoy myself each time I am there! ! Vivid is the only salon I will trust from now on for all my hair care needs!!!! Thank you Rose for making me feel beautiful and sexy, my husband thanks you too!!!" Sharon Rivers on 2015-03-27

"I recently visited the salon and walked away very impressed. I hadn't been to Vivid since it moved to the new location - what a difference! The new location is awesome - it's so big inside that you don't feel cramped at all. My stylist, Mia, was also great - I didn't feel rushed at all, like you can feel other places you visit; rather, she spent all the time needed to give me a quality cut. Everyone there was very accommodating and quite cordial. I will definitely be back again. Thanks!" Bryan Hagberg on 2015-01-1

"The vivid ladies are amazing! The only place I trust to get my hair done! They are always nice and go above and beyond to help! Everytime I leave I am always happy :) " Alyssa Szlachetka on 2014-12-18

"Everyone here is very friendly, warm and helpful. I look forward to my next appointment. A bit, anxious but the ladies here make you at ease with taking the time to explain any concerns or questions you may have. A special thank you to Rose." Shannon leyden on 2014-11-08

‍"From my first visit to shop the Salon to the end of my first appointment I can't say enough positive things. All of the staff is friendly, professional and accommodating. My first visit was for a complete change to my hair and they took the time to understand my needs/wants and it came out great! I look forward to many more visits." Michelle Crosby on 2013-12-11